The purpose of this Wedding Video contract is to protect both the customer (referred to as the ‘Customer’) and Essex Wedding Photos; trading as Jonathan Owen Media.
It is mutually agreed that Essex Wedding Photos shall supply the services and goods specified in the Wedding Packages section of the Essex Wedding Photos website and that the Customer shall pay the price agreed.
Reservation of time and date: Upon receipt of the deposit, Essex Wedding Photos will reserve the time and date agreed upon and will make no other reservations for the duration of the contract.
Payment: Payment is to be made in three instalments; a 20% deposit at time of booking then the remainder due including any travel costs 14 days before the wedding day or ceremony. Payments can be made in the form of cash, cheque, BACS transfer or credit/debit card payments via Paypal (subject to a 3.5% fee). In the case of cheques please note that a booking cannot be confirmed until this payment has fully transferred into Essex Wedding Photos bank account.
Changes and cancellations: Essex Wedding Photos will make reasonable effort to work with the Customer should changes occur. If the event is rescheduled and if Essex Wedding Photos is available, Essex Wedding Photos will undertake the assignment at the current rates in effect at the time of change. If Essex Wedding Photos is unavailable on the new date or the event is cancelled, funds already paid to Essex Wedding Photos will not be refunded. Essex Wedding Photos may request that any changes be notified in writing. Should Essex Wedding Photos terminate the contract for any reason, all monies paid will be refunded.
Should the Customer need to cancel the booking at any time the following cancellation charges apply:
- More than 90 days prior to the date = Deposit only
- 90 days to 30 days prior to that date = Deposit plus half the remaining cost
- Less than 30 days prior to the date = Full amount
On the Day:
- Essex Wedding Photos will operate in a discreet and unobtrusive manner but in low light conditions additional camera-mounted or free standing lighting may be required.
- It is understood that Essex Wedding Photos is the exclusive official videographer, and others taking video will be permitted only at the Companies discretion.
- Essex Wedding Photos will co-operate with reasonable requests made by photographer and other service providers and will abide by any restrictions imposed by clergy etc.
- The Customer agrees to co-operate and assist Essex Wedding Photos in all reasonable requests.
- Essex Wedding Photos will not request anything that would put the Customer at risk or embarrassment.
- Essex Wedding Photos will respect the requests of guests who do not wish to appear on video.
- If the Customer requests extended coverage beyond the agreed length of time coverage, the cost of additional filming coverage and editing will be charged for as per the standard rates.
Production: Essex Wedding Photos assumes ‘artistic license’ and the Customer will allow any and all videography, editorial control and/or artistic techniques used in the production or post production to be the discretion of Essex Wedding Photos unless specifically agreed at the time of booking.
Restrictions: The Customer is aware that restrictions imposed by others (church/ registry office, photographer, guests, reception, etc.) and the constraints of the physical environment, safety, weather or other conditions outside Essex Wedding Photos control can affect the quality and extent of the video coverage possible and Essex Wedding Photos will not be responsible for scenes not included. The Customer is responsible for obtaining all permissions and clearances for Essex Wedding Photos to film or operate drones etc. particularly permission from clergy if applicable.
Liability and Guarantees: Essex Wedding Photos will try to ensure that your event is filmed without any problems. Essex Wedding Photos takes great care and maintenance of the equipment but cannot be held responsible for loss of coverage due to equipment malfunction, power failure, defective memory cards or misuse/ theft of equipment by others. If filming is prevented due to such occurrences, all monies paid will be refunded. Essex Wedding Photos recommends all clients to purchase adequate wedding insurance to cover such instances. Essex Wedding Photos is insured for one million pounds of public liability cover.
Production materials: If the Customer submits any media to Essex Wedding Photos for inclusion in the edit, copyright clearance is the responsibility of the Customer (this does not apply to any music used). All materials provided by the Customer (photographs, music etc.) for the completion of the video will be returned to the Customer with the delivery of the finished product. Although all possible care will be taken to safeguard these materials, Essex Wedding Photos is not responsible for any materials lost or damaged while in possession of Essex Wedding Photos or in transit, beyond replacement cost.
Identity Privacy: As a wedding videography business we have a legitimate interest to be able to film video of clients, their guests and other persons at the venues chosen for a wedding day. Therefore we need to store and use videos of people, otherwise we wouldn’t be able to call ourselves wedding videographers which is all about filming wedding parties during a wedding day. It is the customers responsibility to check that all persons involved with the wedding day are aware that the wedding day will be filmed and that as part of that all persons at the wedding day venues may be included. If a person does not wish their identity to be included in the videos they have their right to refuse to the customers who will then inform the business, or the guest can contact the business before or after the event to inform that they do not wish themselves or another person under their care as a parent or legal guardian to be included in any videos.
Property Rights: All audio and video footage is the copyrighted property of Essex Wedding Photos. Essex Wedding Photos reserves the right to use any and/or all footage for promotional, demonstration and internet purposes unless the Customer specifically requests (in writing) otherwise. The video DVD’s, USB sticks and Blu-Ray discs are strictly produced for the Customers private, home use or as a gift to family to friends only. Any duplication or broadcast (including internet use) without written consent of Essex Wedding Photos is strictly prohibited. Copyright licences (to cover any music added to the video) are required by law. Essex Wedding Photos will organise the following music licenses for your production: LM (Limited Manufacturing) license covering MCPS (Mechanical Copyright Protection Society) and PPL (Phonographic Performance Limited) for physical media as well as any wedding trailer music licenses for physical and online use. Essex Wedding Photos covers the cost of these within the package prices. The Customer is responsible for organising any other copyright or license required by individual churches, venues or musicians for their wedding.
Care of product: Essex Wedding Photos will backup all wedding projects and hold the master copy of the film disc/s for a period of two years from the date of delivery of the disc copy to the Customer. Duplicate USB sticks, DVD’s or Blu-ray discs can be requested during this period from the master copy after which time may not be available. Although every care is taken to provide you with a high quality disc/ USB product which is thoroughly tested before handover, any defects found to be with the physical disc/s or disc content needs to be notified within 7 days of the handover date.
Delivery of Video Media: Delivery of the Customers video is usually around 12 weeks after the wedding day and output onto the appropriate USB sticks, DVD’s and Blu-Ray discs. This delivery schedule is approximate, and every effort will be made for the finished product and copies available as soon as possible. USB video files are supplied in MP4 format unless requested otherwise.